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Chapter 36: Emergency Preparedness and Assisting With Medical Emergencies
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  Introduction

1. Becoming a Successful Student
2. The Healthcare Industry
 
Unit One: Introduction to Medical Assisting

3. The Medical Assisting Profession
4. Professional Behavior in the Workplace
5. Interpersonal Skills and Human Behavior
6. Medicine and Ethics
7. Medicine and Law
 
Unit Two: Administrative Medical Assisting

8. Computer Concepts
9. Telephone Techniques
10. Scheduling Appointments
11. Patient Reception and Processing
12. Office Environment and Daily Operations
13. Written Communications and Mail Processing
 
Unit Three: Health Information in the Medical Office

14. The Paper Medical Record (formerly Medical Records Management)
15. The Electronic Medical Record
16. Health Information Management
17. Privacy in the Physician’s Office
 
Unit Four: Billing and Coding Procedures

18. Basics of Diagnostic Coding
19. Basics of Procedural Coding
20. Basics of Health Insurance
21. The Health Insurance Claim Form
22. Professional Fees, Billing, and Collecting
 
Unit Five: Financial and Practice Management

23. Banking Services and Procedures
24. Management of Practice Finances
25. Medical Practice Management and Human Resources
26. Medical Practice Marketing and Customer Service
 
  Unit Six: Fundamentals of Clinical Medical Assisting

27. Infection Control
28. Patient Assessment
29. Patient Education
30. Nutrition and Health Promotion
31. Vital Signs
32. Assisting with the Primary Physical Examination
 
Unit Seven: Assisting with Medications

33. Principles of Pharmacology
34. Pharmacology Math
35. Administering Medications
 
Unit Eight: Assisting with Medical Specialties

36. Emergency Preparedness and Assisting With Medical Emergencies
37. Assisting in Ophthalmology and Otolaryngology
38. Assisting in Dermatology
39. Assisting in Gastroenterology
40. Assisting in Urology and Male Reproduction
41. Assisting in Obstetrics and Gynecology
42. Assisting in Pediatrics
43. Assisting in Orthopedic Medicine
44. Assisting in Neurology and Mental Health
45. Assisting in Endocrinology
46. Assisting in Pulmonary Medicine
47. Assisting in Cardiology
48. Assisting in Geriatrics
 
Unit Nine: Diagnostic Procedures

49.  Principles of Electrocardiography
50.  Assisting with Diagnostic Imaging
51. Assisting in the Clinical Laboratory
52. Assisting in the Analysis of Urine
53. Assisting in Phlebotomy
54. Assisting in the Analysis of Blood
55. Assisting in Microbiology and Immunology
 
Unit Ten: Assisting with Surgeries

56. Surgical Supplies and Instruments
57. Surgical Asepsis and Assisting with Surgical Procedures
 
Unit Eleven: Career Development

58. Career Development and Life Skills