Support Resources

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Scheduled Maintenance for Evolve

There is a scheduled maintenance planned for Evolve on Saturday, August 16th from 4:00 AM CDT to 5:00 AM CDT. The site may not be available during this time. HESI iNet and HESI Faculty Access will continue to be available during this time and can be accessed from HESI iNet. Please contact support if you have any questions. Thank you!

Scheduled Maintenance for Elsevier Adaptive Quizzing

There is a scheduled maintenance planned for Elsevier Adaptive Quizzing on Wednesday, August 27th at 6:00 AM CDT to 6:15 AM CDT. The application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Evolve

There is a scheduled maintenance planned for Evolve on Saturday, September 13th from 4:00 AM CDT to 5:00 AM CDT. The site may not be available during this time. HESI iNet and HESI Faculty Access will continue to be available during this time and can be accessed from HESI iNet. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Elsevier Adaptive Quizzing

There is a scheduled maintenance planned for Elsevier Adaptive Quizzing on Tuesday, September 9th at 6:00 AM CDT to 6:15 AM CDT. The application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Elsevier Adaptive Quizzing

There is a scheduled maintenance planned for Elsevier Adaptive Quizzing on Thursday, September 25th at 6:00 AM CDT to 6:15 AM CDT. The application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for HESI Faculty Access and iNet

There is a scheduled maintenance planned for the HESI Faculty Access and iNet applications starting from Friday, October 3rd at 10:00 PM CDT to Saturday, October 4th at 7:00 AM CDT. These applications may not be available during this time. If you have any questions, please contact support.  Thank you!

Scheduled Maintenance for Evolve

There is a scheduled maintenance planned for Evolve on October 4th at 3:00AM CDT until 6:00 AM CDT. The site may not be available during this time. Please contact support if you have any questions. Thank you!

Scheduled Maintenance Affecting New Orders and Registrations on Evolve

There is a scheduled maintenance planned for Evolve which will prevent the ability to submit an order or registration from 6:00PM CDT to 9:00PM CDT on September 30th. We sincerely apologize for the inconvenience. Please contact support if you have any questions. Thank you!

Scheduled Maintenance for SimChart

There is a scheduled maintenance planned for SimChart on Saturday, October 4th from 10:00 PM CDT to 12:00 AM CDT. SimChart will not be available during this time. Please contact support if you have any questions. Thank you!

Scheduled Maintenance for SimChart

There is a scheduled maintenance planned for SimChart on Saturday, October 4th from 10:00 PM CDT to 12:00 AM CDT. SimChart will not be available during this time. Please contact support if you have any questions. Thank you!

Scheduled Maintenance for Elsevier Adaptive Quizzing

There is a scheduled maintenance planned for Elsevier Adaptive Quizzing on Saturday, October 11th from 4:00 AM CDT to 6:00 AM CDT. The application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Pageburst on VitalSource

There is a scheduled maintenance planned for Pageburst on VitalSource on Saturday, October 11th at 2:00 AM CDT to 5:00 AM CDT. This application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Evolve

There is a scheduled maintenance planned for Evolve on Saturday, October 25th from 3:00 AM CDT to 6:00 AM CDT. The site may not be available during this time. HESI iNet and HESI Faculty Access will continue to be available during this time and can be accessed from HESI iNet. Please contact support if you have any questions. Thank you!

Scheduled Maintenance for Evolve

There is a scheduled maintenance planned for Evolve on Wednesday, October 15th from 11:00 PM CDT to 12:00 AM CDT. The site may not be available during this time. HESI iNet and HESI Faculty Access will continue to be available during this time and can be accessed from HESI iNet. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Elsevier Adaptive Quizzing

There is a scheduled maintenance planned for Elsevier Adaptive Quizzing on Tuesday, October 21st from 6:00 AM CDT to 6:30 AM CDT. The application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for SimChart for the Medical Office

There is a scheduled maintenance planned for SimChart for the Medical Office Saturday, Oct 25th, from 1:00 AM CDT to 2:00 AM CDT. The application will not be available during this time. Please contact support if you have any questions. Thank you!

Scheduled Maintenance for Pageburst on VitalSource

There is a scheduled maintenance planned for Pageburst on VitalSource on Saturday, November 15th at 2:00 AM CDT to 5:00 AM CDT. This application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Elsevier Adaptive Quizzing

There is a scheduled maintenance planned for Elsevier Adaptive Quizzing on Monday, November 17th from 6:00 AM CST to 6:30 AM CST. The application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for SimChart for the Medical Office

There is a scheduled maintenance planned for SimChart for the Medical Office on Saturday, November 15th at 11:00 PM to 11:30 PM CST. This application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for SimChart

There is a scheduled maintenance planned for SimChart on Saturday, November 15th at 11:00 PM to 11:30 PM CST. This application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for SimChart

There is a scheduled maintenance planned for SimChart on Thursday, November 27th from 10:00 PM CST to 02:00 AM CST. SimChart will not be available during this time. Please contact support if you have any questions.

Scheduled Maintenance for Elsevier Adaptive Quizzing

There is a scheduled maintenance planned for Elsevier Adaptive Quizzing on Wednesday, December 3rd from 6:00 AM CST to 6:30 AM CST. The application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for SimChart for the Medical Office

There is a scheduled maintenance planned for SimChart for the Medical Office on Saturday, December 6th from 10:00 PM to 11:00 PM CST. SimChart for the Medical Office will not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for SimChart for the Medical Office

There is a scheduled maintenance planned for SimChart for the Medical Office on Saturday, December 6th from 10:00 PM to 11:00 PM CST. SimChart for the Medical Office will not be available during this time. Please contact support if you have any questions. Thank you!

Attention Instructors! Act Now!

Archived courses on the former ANGEL-based Evolve system will no longer be accessible after 12/31/2014 at 11:59 PM EST. Please print or download any data that you will need to retain after that time. If you have any questions about managing your archived course data, please visit our Support Portal for step-by-step instructions and to contact a support representative for assistance.

Scheduled Maintenance for Elsevier Adaptive Quizzing

There is a scheduled maintenance planned for Elsevier Adaptive Quizzing on Monday, December 8th from 6:00 AM CST to 6:30 AM CST. The application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Evolve Technical Support Holiday Hours

Please be advised that Evolve Technical Support will be closed for the following days during this holiday season:

December 24th – Closing at 3PM CST
December 25th – Closed
December 26th – Closed
Opening December 27th at 8AM CST

December 31st – Closing at 3PM CST
January 1st – Closed    
Opening January 2nd at 7:30AM CST
Thank you for understanding.

Evolve Support Holiday Hours

Please be advised that Evolve Technical Support will be closed for the following days during this holiday season:

December 24th – Closing at 3PM CST
December 25th – Closed
December 26th – Closed
Opening December 27th at 8AM CST

December 31st – Closing at 3PM CST
January 1st – Closed    
Opening January 2nd at 7:30AM CST

Thank you for understanding.

Evolve Support Holiday Hours

Please be advised that Evolve Technical Support will be closed for the following days during this holiday season:

December 24th - Closing at 3PM CST
December 25th - Closed
December 26th - Closed
Opening December 27th at 8AM CST

December 31st - Closing at 3PM CST
January 1st - Closed    
Opening January 2nd at 7:30AM CST

Thank you for understanding.

Scheduled Maintenance for HESI Faculty Access, Remediation, and iNet

There is a scheduled maintenance planned for HESI applications including iNet starting from Saturday, December 20th at 10:00 PM CST to Sunday, December 21st at 2:00 AM CST. These applications may not be available during this time. If you have any questions, please contact evolve support Thank you!

Scheduled Maintenance for SimChart for the Medical Office

There is a scheduled maintenance planned for SimChart for the Medical Office on Monday, December 29th at 10:30 PM to 11:00 PM CST. This application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Evolve

There is a scheduled maintenance planned for Evolve on Saturday, January 17th from 4:00 AM CST to 5:00 AM CST. The site may not be available during this time. HESI iNet and HESI Faculty Access will continue to be available during this time and can be accessed from HESI iNet. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Pageburst on VitalSource

There is a scheduled maintenance planned for Pageburst on VitalSource on Saturday, January 24th at 2:00 AM CDT to 5:00 AM CDT. This application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Elsevier Adaptive Quizzing

There is a scheduled maintenance planned for Elsevier Adaptive Quizzing on Friday, January 23rd from 6:00 AM CST to 6:30 AM CST. The application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for New Evolve Orders and Registrations

There is a scheduled maintenance planned for Evolve on Tuesday, January 27th from 5:00 AM CDT to 6:00 AM CDT. During this time new orders and registrations may result in an error or a delay in processing. We apologize for any inconvenience this may present. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Evolve

There is a scheduled maintenance planned for Evolve on Saturday, January 31st from 3:00 AM CST to 5:00 AM CST. The site may not be available during this time. HESI iNet and HESI Faculty Access will continue to be available during this time and can be accessed from HESI iNet. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for New Evolve Orders and Registrations

There is a scheduled maintenance planned for Evolve on Thursday, January 29th from 5:00 AM CDT to 6:00 AM CDT. During this time new orders and registrations may result in an error or a delay in processing. We apologize for any inconvenience this may present. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Pageburst on VitalSource

There is a scheduled maintenance planned for Pageburst on VitalSource on Saturday, February 21st at 2:00 AM CDT to 5:00 AM CDT. This application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for SimChart for the Medical Office

There is a scheduled maintenance planned for SimChart for the Medical Office on Saturday, February 21st from 10:00 PM CDT to 11:00 PM CDT. SimChart for the Medical Office will not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Elsevier Adaptive Quizzing

There is a scheduled maintenance planned for Elsevier Adaptive Quizzing on Saturday, February 21st from 6:00 AM CST to 8:00 AM CST. The application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Pageburst on VitalSource

There is a scheduled maintenance planned for Pageburst on VitalSource on Saturday, March, 14th at 2:00 AM CDT to 5:00 AM CDT. This application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Evolve

There is a scheduled maintenance planned for Evolve on Saturday, March 28th from 2:30 AM CDT to 7:00 AM CDT. The site will not be available during this time. HESI iNet and HESI Faculty Access will continue to be available during this time and can be accessed from HESI iNet. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Elsevier Adaptive Quizzing

There is a scheduled maintenance planned for Elsevier Adaptive Quizzing on Sunday, March 22nd from 4:00 AM CDT to 6:00 AM CDT. The application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for SimChart

There is a scheduled maintenance planned for SimChart on Saturday, April 11th from 11:00 PM CDT to April 12th at 5:00 AM CDT. SimChart will not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for SimChart for the Medical Office

There is a scheduled maintenance planned for SimChart for the Medical Office on Saturday, April 11th from 11:00 PM CDT to 12:00 AM CDT. SimChart for the Medical Office will not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Elsevier Adaptive Quizzing

There is a scheduled maintenance planned for Elsevier Adaptive Quizzing on Thursday, April 9th from 6:00 AM CDT to 6:30 AM CDT. The application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Emergency Maintenance for Evolve

There is an emergency maintenance scheduled for Evolve on Saturday, April 18th from 4:00 AM CDT to 6:00 AM CDT. The application may not be available during this time. HESI iNet and HESI Faculty Access will continue to be available during this time and can be accessed from HESI iNet. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Pageburst on Kno

There is a scheduled maintenance planned for Pageburst on Kno on Monday, May 4th at 7:00 PM CDT to 8:00 PM CDT. This application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Evolve

There is a scheduled maintenance planned for Evolve on Saturday, June 27th from 3:00 AM CST to 5:00 AM CST. The site will not be available during this time. HESI iNet and HESI Faculty Access will continue to be available during this time and can be accessed from HESI iNet. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Pageburst on Kno

There is a scheduled maintenance planned for Pageburst on Kno on Thursday, June 18th from 5:00 PM CT to 9:00 PM CT. This application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for SimChart

There is a scheduled maintenance planned for SimChart on Saturday, June 27th from 10:00 PM CDT to 12:00 AM CDT. SimChart will not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Evolve

There is a scheduled maintenance planned for Evolve on Saturday, July 18th from 4:00 AM CDT to 6:00 AM CDT. The site will not be available during this time. HESI iNet and HESI Faculty Access will continue to be available during this time and can be accessed from HESI iNet. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for SimChart for the Medical Office

There is a scheduled maintenance planned for SimChart for the Medical Office on Saturday, July 25th from 10:00 PM CDT to 11:00 PM CDT. SimChart for the Medical Office will not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Elsevier Adaptive Quizzing

There is a scheduled maintenance planned for Elsevier Adaptive Quizzing on Tuesday, July 28th from 6:00 AM CDT to 6:30 AM CDT. The application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Evolve

There is a scheduled maintenance planned for Evolve on Saturday, August 8th from 2:00 AM CDT to 4:00 AM CDT. The site will not be available during this time. HESI iNet and HESI Faculty Access will continue to be available during this time and can be accessed from HESI iNet. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for HESI Faculty Access, Remediation, and iNet

There is a scheduled maintenance planned for the HESI Faculty Access, Student Access, and iNet applications starting from Friday, August 14th at 11:59 PM CDT to Saturday, August 15th at 8:00 AM CDT. These applications may not be available during this time. Please contact HESI Support at 1-800-222-9570, if you have any questions.

Scheduled Maintenance for New Evolve Orders

There is a scheduled maintenance planned for Evolve on Saturday, August 22nd from 2:00 AM CDT to 6:00 AM CDT. Please refrain from submitting any new orders during this time. We apologize for any inconvenience this may present. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for HESI Faculty Access and iNet

There is a scheduled maintenance planned for the HESI Faculty Access and iNet applications starting from Saturday, September 12th at 10:00 PM CDT to Sunday, September 13th at 5:00 AM CDT. These applications may not be available during this time. Please contact HESI Support at 1-800-222-9570, if you have any questions. Thank you!

Scheduled Maintenance for Pageburst on Intel Education Study (formerly Pageburst on KNO)

There is a scheduled maintenance planned for Pageburst on Intel Study Education (formerly Pageburst on KNO) on Friday, September 11th from 10:00 PM CDT to 12:00 AM CDT. This application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Evolve

There is a scheduled maintenance planned for Evolve on Saturday, September 26th from 4:00 AM CDT to 6:00 AM CDT. The site will not be available during this time. HESI iNet and HESI Faculty Access will continue to be available during this time and can be accessed from HESI iNet. Please contact Evolve Support if you have any questions. Thank you!

Technical Difficulties with SimChart

We are currently experiencing technical difficulties with SimChart. We are working to resolve this issue as soon as possible. Please try to access this product again later. Thank you for your patience!

Scheduled Maintenance for SimChart

There is a scheduled maintenance planned for SimChart on Saturday, September 12th from 10:00 PM CDT to 11:00 PM CDT. SimChart will not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Evolve

There is a scheduled maintenance planned for Evolve on Wednesday, September 30th from 2:00 AM CDT to 4:00 AM CDT. The site will not be available during this time. HESI iNet and HESI Faculty Access will continue to be available during this time and can be accessed from HESI iNet. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for SimChart

There is a scheduled maintenance planned for SimChart on Saturday, October 3rd from 10:00 PM CDT to 11:00 PM CDT. SimChart will not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for New Evolve Orders and Registrations

There is a scheduled maintenance planned for Evolve on Monday, September 28th from 7:00 PM CDT to 11:00 PM CDT. Although not anticipated, during this time new orders and registrations may result in an error or a delay in processing. If you experience any issues please wait a few minutes and try again. We apologize for any inconvenience this may present. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for SimChart for the Medical Office

There is a scheduled maintenance planned for SimChart for the Medical Office on Saturday, October 31st from 10:30 PM CDT to 11:30 PM CDT. SimChart for the Medical Office will not be available during this time. Please contact support if you have any questions. Thank you!

Scheduled Maintenance for Evolve

There is a scheduled maintenance planned for Evolve on Monday, November 2nd from 4:00 AM CDT to 6:00 AM CDT. The site may not be available during this time. HESI iNet and HESI Faculty Access will continue to be available during this time and can be accessed from HESI iNet. Please contact Evolve Support if you have any questions. Thank you!

Browser Alert

Evolve is phasing out support for older versions of Internet Explorer (IE) in January. Users accessing Evolve with IE8, IE9, or IE10 will now see a notification that they are using an older version of their browser with a recommendation and path to upgrade to a more up-to-date browser.

Scheduled Maintenance for New Evolve Orders and Registrations

There is a scheduled maintenance planned for Evolve on Saturday, November 14th from 9:00 AM to 11:00AM CST. Although not anticipated, during this time new orders and registrations may result in an error or a delay in processing. If you experience any issues please wait a few minutes and try again. We apologize for any inconvenience this may present. Please contact support if you have any questions. Thank you!

Scheduled Maintenance for Elsevier eBooks on Vitalsource (Formerly Pageburst on Vitalsource)

There is a scheduled maintenance planned for Elsevier eBooks on Vitalsource on Saturday, November 14th from 2:00 AM CDT to 5:00 AM CDT. This application may not be available during this time. Please contact support if you have any questions. Thank you!

Scheduled Maintenance for Evolve and EAQ

There is a scheduled maintenance planned for Evolve and EAQ on Saturday, November 21st from 4:00 AM to 6:00 AM CST. Evolve and EAQ will not be available during this time. Please contact support if you have any questions. Thank you!

Scheduled Maintenance for SimChart for the Medical Office

There is a scheduled maintenance planned for SimChart for the Medical Office on Saturday, December 5th from 10:00 PM CST to Sunday, December 6th at 12:00 AM CST. SimChart for the Medical Office will not be available during this time. Please contact support if you have any questions. Thank you!

Scheduled Maintenance for Elsevier Adaptive Quizzing

There is a scheduled maintenance planned for Elsevier Adaptive Quizzing on Friday, December 11th from 6:00 AM CST to 6:30 AM CST. The application may not be available during this time. Please contact Evolve Support if you have any questions. Thank you!

Scheduled Maintenance for Elsevier eBooks on Vitalsource (Formerly Pageburst on Vitalsource)

There is a scheduled maintenance planned for Elsevier eBooks on Vitalsource on Saturday, December 12th from 2:00 AM CDT to 5:00 AM CDT. This application may not be available during this time. Please visit evolvesupport.elsevier.com if you have any questions. Thank you!

Scheduled Maintenance for Evolve and Elsevier Adaptive Quizzing

There is a scheduled maintenance planned for Evolve and Elsevier Adaptive Quizzing on Saturday, December 19th from 4:00 AM CDT to 6:00 AM CDT. The site will not be available during this time. HESI iNet and HESI Faculty Access will continue to be available during this time and can be accessed from HESI iNet. Please contact Evolve Support if you have any questions.

Scheduled Maintenance for Evolve

There is a scheduled maintenance planned for Evolve on Monday, December 28th from 2:00 AM CST to 6:00 AM CST. The site may not be available during this time. HESI iNet and HESI Faculty Access will continue to be available during this time and can be accessed from HESI iNet. Please contact Evolve Support if you have any questions.

Scheduled Maintenance for HESI iNet

There is a scheduled maintenance planned for the iNet application starting from Friday, February 12th at 10:00 PM CST to Saturday, February 13th at 1:00 AM CST. These applications may not be available during this time. Please contact support if you have any questions.

Scheduled Maintenance for SimChart for the Medical Office

There is a scheduled maintenance planned for SimChart for the Medical Office on Friday, February 12th from 10:00 PM CST to 12:00 AM CST. SimChart for the Medical Office will not be available during this time. Please contact support if you have any questions.

Scheduled Maintenance for Elsevier eBooks on Vitalsource (Formerly Pageburst on Vitalsource)

There is a scheduled maintenance planned for Elsevier eBooks on Vitalsource on Saturday, February 20th from 2:00 AM CST to 5:00 AM CST. This application may not be available during this time. Please contact support if you have any questions.